Privacy Policy

Overview

Popsee ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website survey platform.

Information We Collect

Account Information

When you create an account, we collect your email address and password. We may also collect your name and organization details if you provide them.

Survey Data

We store the surveys you create and the responses collected from your website visitors. This includes any custom parameters you configure (such as user IDs or plan information).

Usage Information

We collect information about how you interact with our service, including pages visited, features used, and actions taken within the dashboard.

Widget Data

When the Popsee widget loads on your website, it stores a visitor ID in the browser's localStorage to prevent showing repeat surveys. We do not collect personally identifiable information from your visitors unless you explicitly configure custom parameters.

How We Use Your Information

• To provide and maintain our service
• To process your survey responses and display analytics
• To communicate with you about your account or service updates
• To process payments and prevent fraud
• To improve our service and develop new features

Data Storage and Security

Your data is stored securely using Supabase, which provides enterprise-grade security including encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your information.

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform (hosting, payment processing, email delivery)
• Law enforcement when required by law
• Other parties with your explicit consent

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your survey data
• Opt out of marketing communications

Cookies

We use essential cookies to maintain your session and preferences. The Popsee widget uses localStorage (not cookies) to track whether a visitor has seen a survey.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@popsee.com.