Ways to Use Website Feedback

Whether you run a business, blog, or community site, collecting visitor feedback can help you make better decisions and grow.

Featured Guide

Progressive Profiling

Build rich user profiles one question at a time. Learn how to gradually collect customer information without overwhelming users with long forms.

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Discover Feature Requests

Ask visitors what features they wish your product or website had. You'll uncover ideas you never considered and validate which improvements matter most.

"What feature would make this tool more useful for you?"

Understand Why Visitors Leave

Use exit-intent surveys to catch visitors before they bounce. Learn what stopped them from signing up, buying, or reading more.

"Before you go, was there something missing you were hoping to find?"

Learn Who Your Visitors Are

Segment your audience by role, industry, or use case. Understanding who visits helps you tailor content and prioritize features for your best customers.

"What best describes your role?"

Find Confusing Content

Ask readers if content was clear and helpful. Identify documentation gaps, unclear instructions, or pages that need rewriting.

"Did this article answer your question?"

Measure Customer Satisfaction

Run NPS or CSAT surveys to benchmark customer happiness over time. Track how product changes affect satisfaction scores.

"How likely are you to recommend us to a friend?"

Validate Pricing

Ask visitors about pricing perception on your pricing page. Learn if your plans are clear and whether pricing is a barrier to conversion.

"What's holding you back from getting started today?"

Discover How People Found You

Analytics show traffic sources, but surveys reveal the real story. Learn if someone heard about you from a friend, podcast, or specific content.

"How did you first hear about us?"

Gather Blog Topic Ideas

Ask readers what topics they want you to cover next. Build a content calendar based on actual demand instead of guessing.

"What would you like us to write about next?"

Catch Problems Early

Surface bugs, broken links, or usability issues that analytics can't reveal. Let visitors tell you what's not working before you lose more customers.

"Did you run into any issues today?"

Collect Testimonials

Ask happy customers for quotes you can use in marketing. A simple "What do you like most?" often yields great testimonial material.

"What do you like most about using our product?"

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